People who smile tend to be more effective

Research shown in all fields of endeavor, 15% of one’s success due to technical knowledge, 85% due to skill in human engineering ……… the ability to lead people.

“You must have a deep driving desire to learn, a vigorous determination to increase your ability to deal with people.”

“If you persuade yourself that you can do a certain thing, provided this thing be possible, you will do it, however difficult it may be. If, on the contrary, you imagine that you cannot do the simplest thing in the world, it is impossible for you to do it, and molehills become for you un-scalable mountains”

The words you consistently select will shape your destiny.
Thoughts->Words->Belief->Actions->Results

“People who smile tend to manage, teach and sell more effectively, and to raise happier children. There is far more information in a smile than a frown. That’s why encouragement is a much more effective teaching device than punishment”.

Rockefeller “The ability to deal with people is as purchasable a commodity as sugar and coffee; and I will pay more for that ability than for any other under the sun!”