YHA Managers Conference

Thanks for your truly professional approach, what a gem!

If too many people find out about you we may have to consider cloning.

Conference Testimonials:
“Informative and absolutely fun”
“Thought provoking”
“Challenging”
“Uplifting”

Keith took the time to learn about our organisation prior to presenting at Conference.
His presentations were tailored, relevant and peppered with humour.

Keith received high ratings in our ongoing staff development plans.
We’re looking forward to Keith’s involvement in our ongoing staff development plans.

Lynette Parker

Mobil Oil New Zealand

‘Awesome stuff, excellent Info, really useable, just what I needed, can't wait to get back to work’, are just some of the comments being said after your very uplifting presentation at our dealer meeting held last month at the Commodore.

Even though you only had half an hour, you certainly made a very positive Impact on our Mobil dealer network.

Your presentation on ‘Attitudes' in customer service has made, I believe, a significant impact on our sales volumes already.

My territory is up 2% over the same time last year. Nothing has changed except for a renewed positive atmosphere. The Increase is tracking upwards as the month continues

We have purchased forty sets of the two books you suggested as recommended reading for the dealers and their frontline staff. They have been gratefully accepted by many dealers so far.

I have read the two books myself and received fantastic value from them. I'm sure they will help in creating a great environment for continued growth.

Thank you very much for the time you gave us. It has, I believe, given us the start we have been looking for to have a fantastic year.

I'm looking forward to using your very good skills again very soon. When we have another such dealer meeting I will give you a call

Thanks again Mr Lightfoot, for a job well done!

M G Thompson